Payment

Bank transfer (prepayment)

After completing your order, you will receive the bank details and the amount due with your order confirmation. Bank transfers are possible in EUR and USD. Please transfer the payment in the currency and to the account specified in your order confirmation.

Important instructions

Credit card payments, checks or cash payments are not accepted.
Payments must be made exclusively by the buyer. Payments from third parties are only permitted with prior express agreement.

Invoice and proof of purchase

With every order, you will receive a proper invoice containing all relevant purchase information, including the purchase date, product name, and purchase price. For certified coins, the individual certification number is documented on the slab and can be verified with NGC or PCGS . Together with proof of payment and, if applicable, photos of the coin, this provides verifiable documentation of the purchase for appraisers, insurance companies, inheritance matters, or tax purposes.

Shipping

Delivery time

Your order will typically be shipped within Germany within approximately 2 to 4 business days. For deliveries abroad, the delivery time may be extended due to customs clearance, security checks, and country-specific conditions. Delivery by the respective shipping provider generally takes place Monday to Friday between 9:00 AM and 5:00 PM. It is not possible to arrange a specific delivery time.

Shipping costs within Germany

Net merchandise value under 500 EUR

Standard shipping within Germany: 7.95 EUR

Net merchandise value from EUR 500 to less than EUR 10,000

UPS or FedEx: 19.95 EUR
Optional Intex shipping: EUR 69.00

Net merchandise value from EUR 10,000

FedEx: 19.95 EUR
Optional Intex shipping: EUR 69.00

The available shipping methods will be displayed during the ordering process.

Note regarding Intex shipping within Germany

Upon request, we offer alternative shipping within Germany via Intex. Depending on availability, this shipping method allows for more precise delivery timing, particularly regarding the delivery day and a more specific delivery window. The exact details will be arranged in advance and depend on the delivery address and the capabilities of the shipping provider.

International shipping costs by shipping zone

Shipping costs for deliveries outside of Germany depend on the destination country and the respective shipping zone.

Europe A

39.00 EUR
Belgium, Denmark, France, Italy, Luxembourg, Monaco, Netherlands, Austria

Europe B

49.00 EUR
Bulgaria , Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Poland, Portugal , Romania, Sweden, Slovakia , Slovenia, Spain, Czech Republic, Hungary

Europe C

69.00 EUR
Andorra, Guernsey, Isle of Man, Jersey, Liechtenstein, Malta, Norway, San Marino, Switzerland, Vatican City, United Kingdom, Cyprus

Europe Special

129.00 EUR
Albania, Armenia, Bosnia and Herzegovina, Georgia, Gibraltar, Iceland, Kosovo, Moldova, Montenegro, North Macedonia, Serbia, Turkey

North America and the Caribbean

129.00 EUR
Canada, United States of America (USA), Mexico

International Zone A

149.00 EUR
Australia, Brazil, China, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand

International Zone B

245.00 EUR
Argentina, Bahrain, Chile, Costa Rica, Ecuador, El Salvador, Israel, Qatar, Kuwait, New Zealand, Oman, Panama, Peru, Saudi Arabia, South Africa, Uruguay, United Arab Emirates

International Zone C

325.00 EUR
Morocco, Namibia, Vietnam

Other unlocked countries

375 EUR

Maximum value per delivery

The maximum value per individual shipment is €25,000. If the value of an order exceeds €25,000, delivery will automatically be made in several separate shipments. Combining multiple orders exceeding €25,000 into a single package is not possible. The applicable shipping costs, as outlined above, will apply to each partial shipment.

Our shipping service providers

We work exclusively with established transport companies that guarantee safe and traceable transport of valuables.

Depending on the value of the goods, the destination country, the delivery address and logistical availability, shipping is primarily carried out via DHL, UPS, FedEx or Intex.

For deliveries within Germany, we offer shipping via FedEx, UPS, or optionally Intex for orders under €10,000. For orders over €10,000, shipping is via FedEx or optionally Intex.

For international deliveries, the appropriate shipping service provider is selected taking into account the value of the goods, the destination country and the available transport options.

After shipment, you will receive an email with the shipment details and a tracking link.

Insurance coverage

Every shipment is 100% insured. Insurance coverage is valid until personal delivery to the recipient or an authorized representative. Shipments are packaged in neutral packaging. The packaging contains no indication of coins, precious metals, or the value of the goods.

International shipments outside the European Union

For deliveries to countries outside the European Union, the buyer is responsible for all import duties, customs fees, taxes, or other charges incurred in the recipient country. These are not calculated by us but may be collected separately by the respective shipping provider. Therefore, please inform yourself about the regulations applicable in your country before placing your order.

Information on import duties and taxes for coin shipments can be found here for individual recipient countries. This overview will be updated gradually.

Country overview

Notice in case of refused acceptance

If a shipment is not delivered or the recipient refuses acceptance, for example because import duties or other charges are not paid, additional return, storage, or processing costs may be incurred. Details can be found in our Terms and Conditions .