Questions and answers about our offer and services
FAQ – Answers to your most important questions at Wasserthal RareCoin.Store
✨ General
What do you offer?
We specialize in certified gold coins for collectors and investors (1950–present), including proof issues, rare series, and numismatic highlights.
What are your opening hours?
Our online shop is open 24/7. You can reach us by phone Monday through Friday from 9:00 a.m. to 6:00 p.m. Appointments outside of these hours are possible by arrangement.
Who is behind RareCoin.Store?
Our experienced team introduces itself here: About us
🚚 Shipping & Delivery
How much are the shipping costs?
Shipping costs are €7.95 or €14.95 depending on the destination country.
Is the shipping secure?
Yes, absolutely. For orders over €500, we ship exclusively via courier service (UPS, FedEx, Intex) with tracking and full insurance.
How long does the shipping take?
After receipt of payment, shipping usually takes place within one business day. Delivery time is approximately 3–4 business days.
Can I pick up my order?
Yes, by making an appointment and presenting an ID and your order confirmation.
More information: Shipping & Payment
💰 Purchase & Payment
Is VAT payable?
Our gold coins are generally tax-free according to §25c UStG or are subject to differential taxation according to §25a UStG.
Will I receive an invoice?
Yes, every delivery includes a proper invoice.
💼 Invest & Collect
Do I have to be a collector to buy from you?
No. Many of our clients invest for wealth preservation reasons. Collecting can be a hobby—but it can also be a way to diversify.
Are your coins tested?
Yes, every coin is checked upon receipt and before shipment.
Are there certificates?
Many coins have a serial number and come with a certificate of authenticity or PCGS / NGC grading.
Are graded coins a good investment?
Yes, they offer security regarding authenticity and condition – ideal for long-term buyers.
🌐 Gold knowledge
What is the difference between collectible and bullion coins?
Collectible coins have limited editions, special designs, and high minting quality (e.g., proof). Bullion coins follow the gold price.
What does “Gold Proof” mean?
Highest minting quality with a polished mirror ground and matte details. Collectibles in a limited edition.
What is a troy ounce?
1 troy ounce (oz) equals 31.103 g of fine gold. Standard weight for international gold coins.
What is a “spot price” and “premium”?
The spot price is the current daily gold price. The premium includes minting, logistics, and dealer costs.
Can I invest in jewelry instead of coins?
Not recommended. Jewelry is usually subject to loss when resold.
How do I recognize a real gold coin?
Check the weight, diameter and thickness – you will find this information on every coin in our shop.
🌟 Grading & Certification
What is grading?
The professional assessment of a coin’s condition, e.g., by PCGS or NGC (scale 1–70).
What is a “false holder”?
A certification holder from vendors without international recognition. We work exclusively with PCGS/NGC.
What does PP mean?
“Proof” = Highest minting quality with a reflective background and matte motif.
🌿 Krugerrand & background information
What is a Krugerrand?
Gold coin from South Africa, minted since 1967. Made of 22 carat gold (916.7), total weight 33.93 g.
What motifs and variants are there?
Front: Paul Kruger.
Back: Springbok (national animal).
Available in Proof and Bullion, in 1 oz, 1/2 oz, 1/4 oz, 1/10 oz.
What is the difference between proof and bullion?
Proof: Collector’s quality, strictly limited, exclusive minting.
Bullion: Standard investment coin, at the current gold price.
Why are some vintages more expensive?
Numismatic collector value, lower mintage or special minting (e.g. privy marks ).
📏 Legal & Contact
Do I get terms and conditions, data protection, etc.?
Of course. Here you will find all legal information:
Still questions?
Please write to us using the contact form – we look forward to hearing from you!
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By the way – did you know that we have an extensive know-how section ? There you’ll find a wealth of free and in-depth information on the subject of numismatics – ideal for beginners and experienced collectors alike. And if you’d like to delve even deeper, our RareCoin Academy offers you additional expertise – from the comfort of your own home.
More questions & answers will be included here for you in the coming days, weeks and months.
For all questions, please feel free to ask us. We are available for you by phone or by contact form.